This FAQ applies to versions 1.0.2447 and greater.

AT-MIO-16E-10 ISA National Instruments interface card DMA failure



Symptoms



Attempting to perform an experiment from AfterMath on the Pine AFCBP1 bipotentiostat using the ISA-type National Instruments card (AT-MIO-16E-10) may result in the following error:

Experiment failed: "<experiment_name_here>". Instrument failure.



More details



This problem can be caused by a lack of DMA resources. This can be confirmed using either AfterMath or the National Instruments Measurement & Automation Explorer as shown below:

atmio16e10-failure-08.jpg

atmio16e10-failure-07.jpg

atmio16e10-failure-09.jpg




The original cause of this failure occurs during the installation of the National Instruments interface board device drivers, and can also be seen in the Windows “Device Manager”:


atmio16e10-failure-01.jpg

atmio16e10-failure-02.jpg




Solution



The problem can be fixed by using the Windows “Device Manager” as shown below.

See also the National Instruments website article about this problem here: http://digital.ni.com/public.nsf/websearch/F576A4AFFA9CFC2286256BD8006A50C6



atmio16e10-failure-03.jpg

atmio16e10-failure-04.jpg

atmio16e10-failure-05.jpg

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